Frequently Asked Questions
Everything you need to know about our contemporary handmade glassware and home collections.
What makes LSA International glassware unique?
The majority of our glassware is handmade and mouth-blown by skilled artisans. This traditional process ensures that each piece is unique, characterized by the high quality of the finish and the weight of the glass.
How should I care for my handmade glass items?
We recommend hand-washing our handmade glass in warm soapy water and drying with a soft cloth to maintain its clarity. Avoid using abrasive cleaners or placing delicate items in the dishwasher unless specified as dishwasher safe.
What is your shipping policy for fragile items?
We use specialized protective packaging to ensure your glassware arrives safely. Orders are typically processed within 2-3 business days, and we offer tracked shipping options to monitor your delivery.
Do you offer international delivery?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery timelines vary by region and are calculated at checkout based on the weight and destination of your order.
What is your return policy?
If you are not completely satisfied with your purchase, you can return unused items in their original packaging within 28 days of receipt for a full refund or exchange.
Are there variations between pieces of the same design?
Due to the artisanal nature of mouth-blown glass, slight variations in thickness, size, or the presence of small air bubbles may occur. These are not flaws but rather a hallmark of authentic handmade craftsmanship.